Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. The first number suggests, that you do indeed have an older system version, while the second number indicates that the console couldn't find the next update. As the support page that WPAK posted suggests, this might be a network issue or corrupted system cache. Once again, we have to mention that formatting your hard drive will delete all your files, including saved games, so be sure to back up all important files before starting.
If the problem still persists, you might be able to fix it by replacing your hard drive. Few users reported that the issue was completely resolved after replacing their hard drive with a new one, so you might want to try that.
To see how to remove your hard drive, be sure to check Solution 4 for detailed instructions. Update failed error will prevent you from downloading important updates on your Xbox, but we hope that you fixed this error by using one of our solutions. Commenting as. Not you? Save information for future comments. This article covers: Topics: fix xbox. Was this page helpful?
Thank you! Start a conversation. Copy link. Software deals Friday round-up. To keep your Xbox from being affected by the RROD, keep it in a well-ventilated area and make sure the cooling vents are free from obstruction. If your Xbox begins to overheat, turn the power off and allow it to cool for at least an hour before continuing play. Alternatively, use an external fan to help circulate air across the device.
If the RROD is already plaguing your Xbox, and your console is no longer covered by Microsoft's warranty, there is hope yet.
Even though the console will not turn on, you can obtain a secondary error code from it. After pinpointing the cause of your Xbox's RROD, you can take the necessary action to remove the problem. Reconnect the cable either to the console or the display you are using. Some of the information below is taken from a collaborative effort by users on Xbox-Scene forums.
The full thread contains more information on diagnosing and repairing error codes. There are multiple causes to this error, but the most common is frequent use of scratched discs. Make sure the DVD drive is of the same version originally included with the console, and that it is using either the original firmware included with the console, or more recent firmware.
If the drive can eject, read, and write discs in Windows, but causes an error code on the console, replacing original firmware should fix the issue. E Hard Drive Error - Hard drive timed out during reset. Error is likely caused by a faulty hard drive. Remove the drive from the console, and attempt to login. If your Xbox works without error when the hard drive is removed, then you can ascertain that the hard drive is bad.
E Voltage Error - Additional accessories are drawing too much power. Attempt to remove unnecessary accessories first, and then necessary components such as the hard drive and USB devices. Any modifications to the Xbox case can also cause this error. In some cases, this error has accompanied a hard drive that is not DMA configured. E Hard Drive Error - Reading the hard drive security sector failed. This error could be caused by a bad hard drive or hard drive connection.
Try removing the hard drive and playing without it to determine if it is faulty. E Hard Drive Error - Hard drive not found by console. Make sure your hard drive is properly seated and connected. E Dashboard Error - Possibly a dashboard update error. Attempt to clear the dashboard by holding the sync button while booting the Xbox.
Any failed updates should be cleared during booting. If this does not fix the error, then the console must be serviced by Microsoft.
The common solution has been reflowing the Southbridge. Usually, reflowing the ethernet chip or Southbridge area will fix this. Reflowing the GPU usually fixes this error message. In some cases, the problem is alleviated by replacing the X-clamp and thermal paste on the GPU. If you are not comfortable with opening up your console, you can safely skip this step. There are 2 main versions of the Xbox ; the original white version, and the newer black versions.
Make sure you follow the instructions below for the version of the console you have. Clicking this button will open a new guide that will provide you with steps to resolve your issue. Get Tech Support See How it Works video. For Business. Step-by-Step Guides. Contact Us. Sign In. How to Fix Update Issues on a Xbox Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! If you are having problem with a particular game or app, look under the Games and Apps section of the page, to be sure those parts of Xbox Live are not having problems.
We're here to help! Related articles. Sign in with the same username usually your e-mail address and password you used on your Xbox. Make sure no warnings or other messages appear. Reboot with the controller Press the Xbox Guide button on your controller.
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