Videos Watch the short video below to learn how to download files from the web. Before you begin If you are downloading all of your files because you recently reformatted or replaced a device or hard drive, refer to Replace your device instead. Code42 federal cloud only If you back up files to a Code42 federal cloud destination, web restore is not available. Use the Code42 app to download files or contact your administrator for help.
Only Linux devices honor case-sensitivity Files whose names differ only in capitalization are recognized as distinct files on Linux devices when you select files for backup, as well as when you select files for download.
On Windows and Mac devices, files whose names differ only in capitalization are treated as the same file. Steps Open a web browser and go to the Code42 console. On the Active Devices screen, find the device containing the files you want to download and click Restore in the right column. The Web Restore dialog box opens. Optional Select a calendar date to download files as of a date other than the most recent date.
Optional Select Display deleted files to download previously-deleted files. The file tree refreshes to include deleted files. Select the files or folders you want to download from the file tree. I did this when I upgraded my old PC to newer one. Please follow a proper backup policy. Crashplan should be your last resort to restore files. So I am giving 5 stars in the categories I would like to raise in my previous review. OK this should raise it back to the right average.
It leads to corrupt cache files and such. In the end that is a horribly bad problem, in that users are of course going to trying and fix those things themselves. They are just as likely to accidentally erase all there data as restore it in their attempts. Hence the really bad reviews on amazon. However, if one happens to contact technical support first, they can walk you through the steps to fix things and avoid this happening.
Not the best, not the worse. It can do the right thing, but it takes some manual intervention… In my scenario no data was lost, because I was wise enough not to mess around with settings I already knew caused data loss from my previous experiments. I will probably to a full system replacement test next. I have an old laptop, and I can pretend like that is a new computer to replace a dead one.
It is part of a multi-backup strategy. I have my local backups which normally is all I need. However, by the time I need to restore, it will probably be a new version of the software. I downloaded the software onto my computer. I have never had this problem before. I then called customer service and waited for 15 minutes before someone answered the phone.
The technical customer service representative told me they would have to get a technician. No technicians were available and I was told to fill out a ticket.
I had literally purchased the software not more than 30 minutes ago. After realizing that I was going to have to fill out a ticket for a piece of software that had been purchased not more than 30 minutes ago I asked the representative to cancel my subscription. He was very nice about it. In the meantime, be prepared to spend a significant of your time getting this to work. I would download the free trial. If it does not install easily then simply move on and look at something else such as Dropbox.
I have never had any issues with Dropbox the entire time I have used it. Best of luck to the company, but my recommendation is to be wary of purchasing this product. No real problem with it. A little slow but I have 1. However, about a week ago, my little menubar icon was grey, rather than the normal green meaning its working. I also started getting emails from Crashplan stating nothing had been backed up for 2 days, 3 days, 4 ….
Without any consultation with me. Meanwhile its now day 8 without ANY backup from Crashplan. In other words, no OS files are backed up.
How will you run crashplan without an os? If you need an image of your harddisk, just make one and back it up with crashplan. Very disappointed with telephone support. Telephone support is only available Monday — Friday 9 to 5 pm. Therefore, if you need telephone support you have to take time off from work. So you leave work early and try to call. You wait get put on an endless hold loop that every 20 seconds reminds you that you can get help by submitting your question through email.
Problem with that is sometimes you really need to talk with someone versus get a canned email response to a typical problem there customers experience. The first time I left work waited 35 minutes for someone to answer the phone and I was told that no one was available from tech support and they would call me back the next day. I told them I would leave work early please call me after 4pm local time.
I never received a call. I called again a couple of days later, and was put on the endless hold loop again. It took 20 minutes before someone picked up and told me that they would connect me to tech support. Put on hold for tech support person, sat on hold loop for 15 minutes and then they hung up on me.
Pretty bad app all around. May be okay for computer neophytes, but anyone with an advanced understanding of backups will dislike this with a passion. Their support is non-existent. Wait 2 weeks to get a response to a simple question. This is horrible by any standards. Imagine if you have a problem…. They also refuse to post any negative reviews on their own website, which means they willfully withhold information to make their product appear good to visitors.
CrashPlan offer what appears to be the best mix of cost and functionality at the moment. However, they appear to be flying very close to the wire on the customer service front. Unfortunately, the race to the bottom on product cost is often reflected in a race to the bottom on customer service costs. As this market matures further I am hoping that, as the functionality offered by the other operators in the space improves, it will force Code42 to up their game on their pretty woeful customer service.
They are almost gleeful about their indifference to your needs as a user. I cannot express how much disgust I am feeling for CrashPlan. I implore everyone to stay away from this incredibly BAD company!!! CrashPlan is more a crash than a plan.
The initial backup takes 1. My network is 3MB fiber to the internet, so no excuse there. I would not recommend this service. Its download facility either a single or multiple files is way out of fashion.
There should be a download tab and once clicked, let you choose you the place where to save that download on your computer. Just like others, there is no sync folder where someone can temporarily add files to down load from any other computer through login. Well, it is not the money that counts but app layout and highlights, good but not that good enough to enjoy that is my findings. June 11, Thanks for the review. My heavy-duty archives pix, movies, music are already clear-copied to disks and stored offsite.
All I need is continuous backup of current work in case my house is robbed or my computer blows up. I will do test backups and restores on the trial version before I sign up and pay. I have multiple external hard drives more than a dozen which i would like to backup in a cloud system. Its more in case a customer requires them in the future. VmWare , add the paths you need to backup eg. Now you can backup the files from your Linux running inside the VM to the host.
The data is directly transported between the different CrashPlan installations. After a re-installation of CrashPlan this id was changed, so CrashPlan creates a new folder with a different id..
Performance is ok, also the upload to the cloud. Because of the used compression the values are often not the real values and higher but the lowest upload speed was near my real available upload speed. In May , all of a sudden and for no apparent reason the app could not connect with the server.
Support by email instructed me to uninstall and reinstall. Support told me they could not help, that I had to contact Apple. Apple could not figure out how to uninstall it, either. Months went by with no backup, then in October I get a message from CrashPlan saying I had to backup soon or else my data would be deleted from the server, as they require a backup at least once every six months.
Well, the nerve! Finally, back to the challenge of how to remove CrashPlan from my computer once and for all. I back up my home PCs on a local drive. While CrashPlan works Ok, I find the interface confusing. I learned by trial and error that the scheduled backup times should be taken literally.
It will start backing up at the start time and stop at the finish time — whether it has finished backing up all the files are not. Initially, I thought that it would start a backup sometime during the start and stop window and keep going until it finished — even past the stop time.
This is not necessarily a bad thing, but they need to make this more obvious. Also, I use local computers for backup. CrashPlan will not back up an image of a client, so complete system recovery is not available. Finally, there is no backup search feature. If you are looking for that one folder that you accidentally deleted last week, you must manually dig for it — a royal pain when you have terabytes of backed up photos, documents, etc.
All in all, if I just installed Crashplan and let it go, it would work fine for most purposes. However, CrashPlan their cloud storage, which, admittedly, is very reasonably priced. I thank Crashplan for letting people like me back up to local systems for free.
I would rank it number one among the backup software that I have used recently, if CrashPlan had an option to save drive images, add search, and clean up the user interface. I had a serious problem with CrashPlan recently when an external drive suddenly failed. I increased the memory allocation, but the lost data could not be recovered though I was able to rebuild most of it. I would give CrashPlan 4 stars for performance, 2 for the user interface, average 3.
Maybe you can help me:. Can I subscribe being in Portugal Europe? Even expecting slow speeds? If I delete those files from my hard drive internal or external to the Mac ; my uploaded stored files remain in the cloud to download one day?
The sync and versioning features are available in Crashplan? Or I have to close the projects first and backup to the cloud? Is there any limit of file sizes for upload or download?
Any known file format retrictions using CrashPlan? To download a file or folder is easy and direct as to upload without the need for a unzip app or other time consuming processes? Sorry for so many questions. Thanks in Advance for all your help and opinions. Best regards. Yes, European countries can subscribe too. Yes, all CrashPlan plans offer file versioning. And no, files will be uploaded in the background automatically. No need to take care of that on your own.
You can restore any file size, but the web! You need to use the desktop client the native Java client to restore bigger files or chunks of data.
You can either restore to the original location or in a separate directory of your choice. You can also chose which version to restore, if there are more than one. Check out Cloudberry. Main con is that you have to learn a few things about S3 or Azure etc because Cloudberry uses the cloud of your choice for storage. Cloudberry is reasonable one time fee. Have tested Crashplan for almost a month now. Hence, a really good upload speed which is nice given that I have 1. It has worked fine so far.
I had a few questions regarding disconnecting and reconnecting my USB hard drive and e-mailed support. Got a response the next day with very helpful answers. So far a winner for me. Will they retain data if the drive remains disconnected for an extended period? The one thing that I am most interested in, I am not seeing listed anywhere on this page but I read it somewhere else.
If I delete a file from my HDD that I have backed up with crashplan, will that file be deleted from crashplan in 30 days, or will it remain indefinitely? CrashPlan cheerfully charged me an annual subscription of 60 dollars for two years but when I needed it, nothing was there. Gosh, that was such great news! Carbonite had been even better than this though not a great solution. I find CrashPlan mostly a scam but am glad it works for some.
Also, to answer an earlier query: if you take out a file from your HDD, in addition to all woes, yes CrashPlan removes it from the nest. Sort of like paying for fire hazard insurance and then having it come and carefully burn all the house twice.
CrashPlan is basically worthless. The support is nearly non-existent. I just had a crash and the files recovered were mostly years old. Every jpg my business has just vanished. They have basically devastated us. Dropbox is probably the best answer. The reply I got from support after telling him our business was trashed was…..
Each time I sign up for their free day trial and start a backup. NEVER does it finish within the 30 days. You will be limited to 5TB per device — no exceptions — so if you currently have more than 5TB backed up — it will be deleted! Oh and by the way — I only just found out today that their pro-rata refund offer has gone by the board — that used to be one of their great selling points — pay for a year up front, but if you cancel, they offered a pro-rata refund. Quite generous, yes — but right when I might have wanted to avail myself of it, apparently it no longer exists.
Gee, thanks guys! I was transitioned from Home to Small Business a couple of days ago. I have 14TB with CrashPlan. It was not deleted and I have communication from their support that I am grandfathered in. Perhaps this is the case for new users but not current ones. I just got mail from crashplan that my personal plan cannot be extended. They advise users of personal plans ti switch to Carbonite.
I am using Crashplan for about three months now. The contents of my internal HD ca. To backup the files from my NAS seems to be working in theory only.
Calculated time to complete is always around 3. I would highly recommend NOT using Crashplan. This is carried out to correct any errors in their copy against the sources and prune old versions that are no longer needed. Second once your archive enters the queue you cannot backup or restore. This took 3 days for my test backup of less than 1MB before I gave up and stopped the test. Support said they could not take it out of the queue and it was held up by others going through maintenance.
If you want the illusion of backup then this product is good, but if you actually want to backup your files regularly and be able to restore them when your PC goes down then do NOT use Crashplan. These jokers are a lawsuit waiting to happen. They have lost countless amounts of user data. Have bizarre retention policies…and are essentially going out of business the slow way. Software sucks and can stop backing up at any time.
Stopped using their services and am going somewhere that actually works. Special Collections College Archives. Couper Press. Jazz Archive. Digital Collections. Contact Us Desktop Integration Services dis hamilton. At the bottom of the page you can choose some additional settings: Which version of the file you want to restore. Be default, CrashPlan will restore the most recent version of a file. If you want to download a previous version, click where it says "most recent" and select the date and time for the version you want.
File Permissions Mac and Linux only. By default, CrashPlan will restore with original permissions. You should only alter this if you have specific knowledge about special permissions needed for a particular file.
Where to restore the file to. By default, CrashPlan will it to your Desktop. If you prefer, you can click on that setting to restore it to its original location. What to do if there's a duplicate file. By default, CrashPlan will keep the existing file but rename it. You can choose to have the existing file overwritten by the restored file. Last updated: January 4, Backup CrashPlan. Close Search Hamilton. About Expand Navigation. Know Thyself. Just the Facts. Our Region. Our Diverse Community.
Contact Us. Admission Expand Navigation.
0コメント